Reflecting on 2025: Disciplined Growth, Deeper Insight, and Building for What Matters
As we close out 2025, we do so with a strong sense of perspective. It has been a year of meaningful progress for The Liability Company – not just in scale, but in capability, resilience, and focus.
Growth Built on Discipline
Our business continued to grow in a measured and sustainable way. By January 2026, our team will number 12 people, reflecting ongoing investment in specialist underwriting, claims, legal and technical expertise. Over the course of the year, premium income doubled, while our loss ratio remained firmly within our target range, a result that speaks to underwriting discipline and a clear understanding of the risks we choose to support.
We were also encouraged by the continued expansion of our broker partnerships. In 2025, the number of brokers we do business with increased by almost 30%, reinforcing our belief that strong, long-term relationships are built on trust, transparency, and technical depth.
Innovation with Purpose
Innovation remained a key theme in 2025, but always with intent. During the year, we made the deliberate decision to delay the official launch of Bili 2.0. While this required patience, it ensured that several essential features were fully embedded before release.
When launched, brokers can expect the ability to perform in-depth risk analysis, incorporating web-based business insights alongside uploaded proposal and supporting documents, enabling more informed underwriting discussions and better outcomes.
Strengthening Risk Management Capabilities
Management Capabilities
Alongside technology, we continued to explore practical risk management initiatives that support both brokers and insureds. In 2025, we piloted:
Contract vetting services in the logistics and private security sectors
Quality control and risk evaluation processes in the food and packaging industries
These initiatives form part of our broader commitment to engaging with risk proactively, not only after a loss has occurred.
Product Development and What Lies Ahead
From a product perspective, we successfully launched our Single Project Professional Indemnity offering and will be making a significant announcement in this space as new expertise and additional capacity are introduced.
Looking ahead, we are also developing a number of new products planned for launch in the second half of 2026 – watch this space.
A Word from Our CEO
Reflecting on the year, CEO Simon Colman commented:
“Growth only matters if it’s sustainable. In a market under pressure, we’ve remained focused on underwriting properly, partnering honestly with brokers, and investing in tools and people that genuinely improve decision-making. We’re not trying to be everything to everyone, we’re building something that lasts.”
With Thanks
As we move into 2026, we remain grateful to the brokers who place their trust in us, the reinsurers who support our approach, and a team that continues to bring care, curiosity, and professionalism to their work every day.
Thank you for being part of the journey.
We’ll be closing our “office” for a few days between Christmas and New Year although the underwriting and claims teams will keep an eye on their emails for anything urgent. On behalf of all of us at The Liability Company we wish you a peaceful (and safe) year end.
